The Board of Directors
Kevin Grix
Chief Executive Officer and Chief Ombudsman
Kevin was appointed in 2008 and is responsible for directing the activities of the Ombudsman. He read law at university for 3 years and graduated with honours, prior to studying to be a Barrister in London at the Inns of Court School of Law.
John Peerless (Chair)
Brighton & Hove Trading Standards
John Peerless has over 40 years of experience in consumer protection. Qualifying as a Weights and Measures Inspector he eventually became the Head of Trading Standards at Brighton & Hove City Council.
Judith Turner
Deputy Chief Ombudsman
Judith read Law at King’s College London for 3 years before graduating with honours in 1998. She then went on to complete the Legal Practice Course (LPC) and a training contract before qualifying as a solicitor in 2001.
Billy Quinn
Managing Director
Billy joined the Dispute Resolution Ombudsman Limited Board in 2014 as a Non-Executive Director, serving as Board Chair 2017-18. He was appointed as Group Managing Director of Dispute Resolution Ombudsman in 2016.
Jonny Westbrooke
Non-Executive Director
Jonny joined the board as a NED in 2019. He has been Clerk and Chief Executive of the Furniture Makers’ Company since 2012 and is also a current director of the Forces Pension Society. Previous appointments include running FIRA international.
James Walker
Non-Executive Director
James has a thorough knowledge of the Ombudsman landscape and technological innovations in Alternative Dispute Resolution, and brings a wealth of experience and expertise to the role.
Richard Puckey
Non-Executive Director
Richard has been working for Dispute Resolution Ombudsman Ltd since 2019, primarily in the financial management of the rail contract. He graduated with a BA (Hons) in Business studies from the University of Northumbria in 1990.
