From all the team at the Ombudsman we would like to send you best wishes for the Festive Season and New Year.
During this time we will be closed from midday on 24 December, returning on 2 January. You can continue to raise disputes with us online and they will be reviewed upon our return.
The Dispute Resolution Ombudsman is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.